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Terms Of Service

Last updated: [ 27.10.2025 ]

By clicking the acceptance checkbox during your signup process or using the WP Diagnostic Services, you agree to these Terms of Service.
If you do not accept these Terms, do not purchase our services.
  1. “WP Diagnostic,” “we,” “us,” or “our” means WP Diagnostic.
  2. Customer,” “you,” or “your” means the individuals or organizations

1. Services Provided

We offer website maintenance and related services, which may include:

  • Regular updates and backups
  • Security monitoring and fixes
  • Performance optimization
  • Content updates and technical support
  • Other web management tasks as agreed upon in writing

All services are performed as described in the client’s chosen plan or written agreement.

2. Client Responsibilities

You agree to:

  • Provide accurate information and access credentials (e.g., hosting, CMS, FTP, or cPanel details) as needed for maintenance.
  • Ensure that you have the legal right to authorize us to work on your website.
  • Maintain your own backups unless backup services are specifically included in your plan.

We are not responsible for delays or issues caused by missing or incorrect access information.

3. Payments and Billing

  • Payment terms are outlined in your service agreement or invoice.
  • Late payments may result in suspension or termination of services.
  • All fees are non-refundable unless otherwise stated.
  • You agree that all payment information provided is either your own or that you have full authorization to use it on behalf of another individual.
We reserve the right to update pricing with prior notice.

4. Confidentiality

We treat all information and credentials you provide as strictly confidential.
We will never share your data with third parties except as necessary to provide our services or as required by law.

5. Intellectual Property

All content, code, and materials provided by you remain your property.
Any custom work we produce (such as code, designs, or scripts) may remain our intellectual property until full payment has been received, after which ownership will transfer as agreed in writing.

6. Limitation of Liability

While we strive to maintain and protect your website to the best of our ability, we are not liable for:
  • Loss of data, revenue, or profits resulting from website downtime, security breaches, or third-party software failures
  • Issues caused by unauthorized access, third-party modifications, or hosting/server problems

7. Termination

Either party may terminate the service agreement at any time with written notice.
Upon termination:

  • All outstanding payments become due immediately.
  • We will revoke access to our systems and remove stored credentials securely.

8. Changes to Terms

We reserve the right to modify these Terms at any time.
Updates will be posted on this page with a revised date. Continued use of our services after changes take effect constitutes your acceptance of the new Terms.
If you have any questions or concerns, you can contact us at support@wpdiagnostic.com